Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, and payment information.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only our internal team and trusted service partners (e.g., payment processors).
  • How long we keep it: For the duration of your account and as required by Philippine law.
  • Deletion: You can request data removal via our support channels.

1. Introduction and Scope

This Privacy Policy describes how 77ph collects, uses, and protects the personal information of our users in the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies exclusively to the services provided on this website. It does not apply to third-party websites, external payment portals, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any external site you interact with.

2. Personal Information We Collect

We collect only the data necessary to provide a secure and compliant gaming experience. This information is grouped as follows:

Account & Identity

Username, password, email, and phone number used for account creation and secure access.

Verification Documents

Identification documents provided during KYC processes to verify age and residency.

Payment Data

Details required for processing deposits and withdrawals through our partner payment providers.

Gaming Activity

Transaction history, game preferences, and betting patterns to ensure fair play.

Technical Data

IP addresses, browser type, device identifiers, and operating system information.

Support Records

Logs of communications with our support team via the available channels on this site.

3. How We Collect Data

We gather information through three primary methods:

  1. Directly from You: When you register an account, update your profile, or submit verification documents.
  2. Automatically: Through cookies and similar technologies as you navigate our website.
  3. Partner Providers: From trusted service providers, such as payment processors, to confirm the success of financial transactions.

4. Why We Use Data

Your data is used for specific, legitimate purposes:

  • Account Management: To maintain your account, secure your login, and provide personalized service.
  • Financial Transactions: To process deposits and withdrawals accurately and efficiently.
  • Compliance: To verify your identity and age, ensuring you meet the legal requirements for gambling in the Philippines.
  • Security: To detect and prevent fraud, multi-accounting, and unauthorized access.
  • Legal Obligations: To fulfill reporting and regulatory requirements applicable to gambling operators.
  • Marketing: To send promotions only if you have explicitly provided your consent.

5. When We Share Data

We do never sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With payment processors, identity verification services, and technical infrastructure providers essential for our operations.
  • Legal Requirements: When required by law or to comply with a valid legal request from relevant authorities.
  • Platform Security: To protect our users and the integrity of our platform against fraudulent activity.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Internal access to personal data is strictly restricted to authorized personnel based on the principle of least privilege.
  • Data Isolation: Sensitive payment information is handled through secure, isolated channels provided by our payment partners.
  • Continuous Monitoring: Active monitoring of our systems to detect and mitigate potential security threats.

7. Cookies and Tracking

We use cookies to enhance your user experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on applicable regulations, you have several rights regarding your data:

  • Access & Correction: You may request a copy of your data or correct inaccuracies via your account settings or support.
  • Deletion & Portability: You may request the deletion of your data or ask for it to be transferred to another service.
  • Objection & Consent: You may object to certain data processing or withdraw your consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, we must retain certain data as required by anti-money laundering and gambling regulations in the Philippines.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we maintain specific records only for the duration required by applicable law in the Philippines to satisfy legal, tax, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals 18 years of age or older. If we discover that an account has been created by a minor, we will take immediate action to close the account and delete associated data.

Parents or guardians who believe a minor has registered on our platform should report the account immediately through our Support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to maintain the confidentiality and security of your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official communication channels provided on our Support page.